Testimonials

Philip D. CV21

Hi Dave
Thanks for a top quality service this morning! We can;t get over how good everything looks …… until next time…!
Best regards
Philip

Philip D. CV21

Mrs Grainger, Rugby. CV22

Dave was wonderful, arrived on time. Polite and courteous a great conversationalist. Outstanding job – my cooker is now cleaner than the day I bought it!! Excellent service. I can highly recommend Dave. I will definitely be doing this again.

Mrs Grainger, Rugby. CV22

Mrs Lea, Rugby. CV23

Fantastic service. From start to finish a truly professional service. Don’t be afraid to contact OVENU if your oven is really dirty, Dave performed miracles with my Rangemaster. It is sparkling and looks brand new!! Thanks.

Mrs Lea, Rugby. CV23

Mrs Marshall, Rugby. CV23

Great, friendly service. The oven looked as good as new. Dave arrived on time, no mess – very reliable. Highly recommended.

Mrs Marshall, Rugby. CV23

Gillian Short, Warwick. CV34

Thank you so very much for your marvellous transformation of our cooker. I was all set to buy a new stove, and it was not going down very well with my husband! And now, thanks to you we have a new stove, so I am extremely grateful. With our thanks.

Gillian Short, Warwick. CV34

Helen Veraly, Rugby. CV23

Thank you for the job you done on our Range it look’s new!

Helen Veraly, Rugby. CV23

Mrs Newbold, Kenilworth. CV8

A friendly proficient and professional service. A quality service which I would recommend.

Mrs Newbold, Kenilworth. CV8

Mr Bourne, Rugby. CV22

Another great job done by Dave. I have used OVENU 2/3 times now and am always delighted with the job done, it’s like having a new oven. Highly recommended.

Mr Bourne, Rugby. CV22

Mrs Burningham, Rugby. CV22

I have been extremely impressed by Dave’s professionalism. He fully explained the service to me on the phone before I booked him. Dave is very friendly and has cleaned the oven to an excellent standard. Would certainly recommend him to others.

Mrs Burningham, Rugby. CV22

Bernard Cook, Rugby. CV21

Great job with a smile, excellent result on my double oven, which was worth every penny of the cost. Definitely recommend Dave’s service, sparkling. Forget those caustic sprays and gloves give Dave a call, brilliant.

Bernard Cook, Rugby. CV21

Mrs Lucas, Rugby. CV21

Great job. Thank you and see you next year.

Mrs Lucas, Rugby. CV21

Mrs Lightfoot, Southam. CV35

Just to say thank you for doing such a brilliant job on the Aga, it sparkles. We’ll make it an annual event.

Mrs Lightfoot, Southam. CV35

Mr & Mrs K & B. Skinner, Rugby. CV21

What a lovely job! On time and very professional. The oven was taken apart cleaned and then re-assembled, looked like new. No Mess, polite, organised and very friendly, a pleasure to do business with him. I will certainly recommend you all to my friends.

Mr & Mrs K & B. Skinner, Rugby. CV21

Mrs. J.A Potter, Rugby. CV22

Wonderful job. Cooker looks like new. It’s never looked this good.

Mrs. J.A Potter, Rugby. CV22

Mrs Coles, Rugby. CV21

Polite staff and a brilliant service – my ovens look as good as new! Highly recommended.

Mrs Coles, Rugby. CV21

Mrs Potonnier, Rugby. CV22

Dave you’ve done a really good job. Thank you.

Mrs Potonnier, Rugby. CV22

Mrs Derricott, Rugby. CV23

The quality of his work was beyond any expectation. Would recommend him to anyone who I meet.

Mrs Derricott, Rugby. CV23

Mrs Kendrick, Rugby. CV23

Wow. What a wonderful job, worth every penny. Thank you.

Mrs Kendrick, Rugby. CV23

Miss Roberts, Rugby. CV22

1st class service. Very happy with everything, oven is spotless. Thank you so much.

Miss Roberts, Rugby. CV22

Mrs Watts, Shipston on Stour. CV36

I cannot thank you enough, you have given me a ‘new’ oven. The service has been very efficient. Mr Simmonds came at short notice when asked as my oven (which I inherited) was in such a state.

Mrs Watts, Shipston on Stour. CV36

Mrs. D. Olner, Rugby. CV22

This is the second time we have used Dave to clean our oven. Both times we have been amazed at just how amazingly clean it was at the end. Dave was punctual, professional and extremely hard working. I have no hesitation to recommend him and his service he gives. Money totally well spent.

Mrs. D. Olner, Rugby. CV22

Miss Fox, Bilton. CV22

After getting the keys for my new house I was horrified to find the state the oven was in. A friend recommended Dave and now my oven looks brand new! I couldn’t be happier with the result and to top it off Dave is one of the lovliest blokes, so helpful and cheerful. Absolutely fantastic!

Miss Fox, Bilton. CV22

Mrs Baker, Rugby. CV22

I am really happy with the results. Dave has done an extremely thorough job and is great company too! Thank you.

Mrs Baker, Rugby. CV22

Mrs Gargiulo, Rugby. CV23

Very friendly service. Did a fantastic job making my old oven look new again. Thank you.

Mrs Gargiulo, Rugby. CV23

Mrs Cook, Nuneaton. CV11

Thanks for a great job. The oven looks like new.

Mrs Cook, Nuneaton. CV11

Mrs Lucas, Rugby. CV21

I have a new oven. Love it! Thank you.

Mrs Lucas, Rugby. CV21

Mrs McCardle, Rugby. CV22

Dave arrived spot on time, very friendly and professional service. VERY thorough – not a screw left uncleaned. Cooker looked like new – would definitely recommend to others and use again.

Mrs McCardle, Rugby. CV22

Mrs Helen Knight, Rugby. CV21

Dave arrived on time and was very friendly and helpful. The work was completed to a high standard and attention to detail was fantastic. Value for money. Would definitely recommend.

Mrs Helen Knight, Rugby. CV21

Mr Palmer, Rugby. CV23

Dave came to clean our oven today and was most impressed by his thoroughness, cleaning of the oven and he was very efficient. I would recommend him to anyone in the future and hopefully we can have him back next year.

Mr Palmer, Rugby. CV23

Mr Spice, Bilton. CV22

What an excellent job. Thank you OVENU I have got my oven back.

Mr Spice, Bilton. CV22

Mr Butler, Rugby. CV22

We knew our oven was dirty but it was only when we looked at the finished job we realised how dirty it really must have been. Fabulous job…. We’ll see you again!

Mr Butler, Rugby. CV22

Mrs Wilson, Rugby. CV22

The oven in my new home was in a very bad state when I moved in. This morning it was cleaned by a representative of your company and the result is beyond all expectations. It looks like a new oven.

Mrs Wilson, Rugby. CV22

Mrs. Green, Rugby. CV22

Amazing job! Looks like new.

Dave is a very friendly guy and very helpful.

Mrs. Green, Rugby. CV22

Mrs. P. Moir, Southam. CV47

Really pleased with clean finish and service.

Really helpful advice.

Great job.

Mrs. P. Moir, Southam. CV47

Mrs. Barry, Leamington Spa. CV32

Ovens look amazing, they look like new again.

Professional service, on time. No waiting around.

Mrs. Barry, Leamington Spa. CV32

Mr. Mumby, Northants. NN6

Dave has been very professional, promot and courteous. Excellent knowledge and very personable. Would highly recommend and will definitely use again.

Mr. Mumby, Northants. NN6

Mrs. Lea, Easenhall. CV23

Fantastic job. Oven looks like a new one.

LOVE IT!!

Mrs. Lea, Easenhall. CV23

Mrs. Phillips-Grant, Warwick. CV34

I would like to thank you for doing such a fantastic job on my oven.

It hasn’t looked this good since it was new.

Thanks for ensuring that cooking is no longer something I dread!

Mrs. Phillips-Grant, Warwick. CV34

Mrs. Phillips, Warwick. CV34

What a wonderful surprise when I saw how new my oven looked. It was absolutely great. Dave is a really pleasant man and really helpful.

See you again in 6 months, Dave!

Mrs. Phillips, Warwick. CV34

Miss. Stacey, Warwick. CV34

As always, exceptional service. A great job carried out with efficiency, personality and skill. The final result is amazing.

Miss. Stacey, Warwick. CV34

Mrs. Gilfillan, Leamington Spa. CV32

Efficient service – oven like new, will definitely have ‘Ovenu’ back on a regular basis.

Mrs. Gilfillan, Leamington Spa. CV32

Mrs Morley, Rugby. CV21

A very professional job, we are pleased with the end result. Dave was very thorough and friendly. We would recommend the service without any hesitation. Thank you for bringing our oven back to life again. The end result is amazing, just like new from the shop. Thanks again.

Mrs Morley, Rugby. CV21

Mrs Davenport, Atherstone. CV9

Fantastic quick service. My oven looks BRAND NEW. Cannot believe how clean it is. Thank you Dave! Brilliant.

Mrs Davenport, Atherstone. CV9

Mrs Diggins, Wellesbourne. CV35

Great job. Would definitely recommend. We will use again. Cooker looks like new.

Mrs Diggins, Wellesbourne. CV35

Mr Sellers, Coventry. CV4

Great job, highly recommended.

Mr Sellers, Coventry. CV4

Tracey, The Bull Inn, Clifton. CV23

Thank you Dave and Helen at achieving a fabulous result. Your hard work shows and is very much appreciated.

Tracey, The Bull Inn, Clifton. CV23

Mrs Spencer, Rugby. CV22

My oven now looks like new and I cannot wait to use it. Dave was very informative and explained what he was doing and was very pleasant. I would not hesitate in the future to call him out again.

Mrs Spencer, Rugby. CV22

Mr Scott, Coventry. CV3

Fantastic job. Looks brand new. Delighted and will recommend.

Mr Scott, Coventry. CV3

Mrs Wilson, Kenilworth. CV8

Very pleased with the job. Arrived on time and the final outcome was very good indeed, also a very tidy worker.

Mrs Wilson, Kenilworth. CV8

Mr Jones, Leamington Spa. CV33

Thanks for a great job well done. I know how difficult it is to clean an oven to a high standard. It was particularly useful that you carry a number of replacement parts. I am very pleased with the results and will be re booking in the future.

Mr Jones, Leamington Spa. CV33

Mrs Broad, Rugby. CV21

Quick! Came up like new, amazing result! Shocking how it made the kitchen look like it had a facelift!

Mrs Broad, Rugby. CV21

Mrs Shaw, Kenilworth. CV8

Many thanks for making my dirty old oven look brand new again! Dave was quick, efficient and polite. He left the kitchen tidier than when he arrived. Great job. Thanks again.

Mrs Shaw, Kenilworth. CV8

Mrs Knowles, Rugby. CV22

My oven looks like new. Dave did a fantastic job and even helped with advice as I needed a new element. Wonderful – thanks Dave.

Mrs Knowles, Rugby. CV22

Mrs Kilpin, Rugby. CV22

Wow! – I think the oven is cleaner, shinier and brighter than when it was brand new. Well worth the money – you’ll be delighted.

Mrs Kilpin, Rugby. CV22

Mr Cartwright, Leamington. CV34

Dave arrived promptly and set about cleaning my oven. He did a fantastic job – it looks like new. I didn’t think it was possible! Dave is very thorough and professional, and a pleasure to have in our home. OVENU are good value for money. I would have no hesitation in recommending them. Thanks again.

Mr Cartwright, Leamington. CV34

Mrs Smyth, Waterside. CV21

Absolutely fantastic job. Looks like I’ve got a new oven!!

Mrs Smyth, Waterside. CV21

Mrs Vandervelden, Rugby. CV22

A 1st class job. I am over the moon! Thank you Dave.

Mrs Vandervelden, Rugby. CV22

Mrs Hall, Rugby. CV21

Dave turned up promptly at the appointed time. Worked cleanly and with respect for my kitchen. The oven looks fantastic now – as new. ”It does what it says on the tin”. Very pleased with the result and won’t hesitate to use him again.

Mrs Hall, Rugby. CV21

Mrs Coughlan, Rugby. CV21

Excellent result, can’t believe how clean our oven is. Excellent result.

Mrs Coughlan, Rugby. CV21

Mrs. B. Gilbert, Rugby. CV22

Efficient and tidy worker. Oven like new. Will recommend them and use them again myself. Thank you.

Mrs. B. Gilbert, Rugby. CV22

Mrs Radcliffe, Warwick. CV34

A huge thank you for the service you provide. Each time I have my oven cleaned it is like having a new oven installed. Dave is very friendly, courteous and excellent at what he does. So pleased I know I won’t have to clean my ovens myself again.

Mrs Radcliffe, Warwick. CV34

Mrs Watts, Rugby. CV21

Tenants moved in on Sunday, they thought it was a new cooker. Thank you.

Mrs Watts, Rugby. CV21

Mr Verney, Warwick. CV34

This is the third time we have used this company and are always very pleased with the results and the professional way the work is carried out.

Mr Verney, Warwick. CV34

Mr Jones, Rugby. CV23

Very pleased, a good professional service.

Mr Jones, Rugby. CV23

Mr & Mrs Shepherd, Rugby. CV22

We are extremely pleased with the service provided by David and Helen Simmonds. They contact us to remind us when a clean is due and always turn up on time. the results are great and they always tidy up well afterwards. I thoroughly recommend the OVENU service that they deliver.

Mr & Mrs Shepherd, Rugby. CV22

Mr Hardingham, Rugby. CV22

Prompt and efficient service, reasonable charges. Very pleasant to deal with. Excellent result.

Mr Hardingham, Rugby. CV22

Mrs Richardson, Warwick. CV34

Been using the services of OVENU for a number of years now – superb, professional service, wouldn’t use anyone else. Highly recommended to anyone.

Mrs Richardson, Warwick. CV34

Mrs Lever, Warwick. CV35

Brilliant service. Very friendly and a good cost. Well worth the money and would highly recommend.

Mrs Lever, Warwick. CV35

Mr Simmonds, Rugby. CV22

Very prompt, efficient and courteous service you can rely on at a very reasonable price.

Mr Simmonds, Rugby. CV22

Mrs Cooper, Warwick. CV35

Thank you for an excellent service! I was so thrilled with the end result – bringing my oven and hob back to new – without any mess or awful odours. Whilst you were not the cheapest I’ve used, my oven was taken apart and is now gleaming beyond anything my previous cleaners have done. I could even cook in it immediately without any foul smells invading my kitchen and food. You were worth every penny and I would recommend you to my friends and colleagues without hesitation.

Mrs Cooper, Warwick. CV35

Mrs Bott, Warwick. CV35

Having my oven cleaned is one of my big luxuries! My oven looks like new afterwards – beautifully clean and shiny. I’ve used OVENU for many years and have never failed to be impressed.

Mrs Bott, Warwick. CV35

Mrs Long, Rugby. CV22

Our oven looks spectacular! Dave gives attention to detail and it looks like new. Thank you. Top service.

Mrs Long, Rugby. CV22

Mrs Myers, Leamington Spa. CV32

Excellent service. Oven looks as new. Very tidy worker.

Mrs Myers, Leamington Spa. CV32

Mrs Davidson, Balsall Common. CV7

I am extremely delighted with my sparkling oven and hob. Looks like new! Thank you for your efficient and friendly service.

Mrs Davidson, Balsall Common. CV7

Mrs Le Long, Leamington Spa. CV32

I am so glad I chose to have my oven professionally cleaned. I am having some new cupboards in my kitchen so I needed a clean oven to match my lovely new units, and it certainly does! I like the shiny sparkly shelves and door. I can see through the glass now too!

Mrs Le Long, Leamington Spa. CV32

Mrs Cowley, Brodwell. CV23

We have called upon your services twice now and been delighted with the results on both occasions. Friendly and approachable service at all times. We’ve put the world to rights whilst getting a spotless oven. What’s not to love. Will use again in the future and would not hesitate to recommend you to my friends and family. Thank you very much.

Mrs Cowley, Brodwell. CV23

Mrs Smith, Rugby. CV22

Excellent service, clean, efficient and tidy work. Very satisfied with my gleaming ‘NEW’ oven and it’s 15 years old!

Mrs Smith, Rugby. CV22

Mrs Jones, Rugby. CV23

Thank you so much OVENU. This service is excellent. My oven cleaning technician did his job so well in no time at all. It would of taken me forever.

Mrs Jones, Rugby. CV23

Mr Wassall, Warwick. CV35

Thanks for a great oven service and clean. It’s as good as new.

Mr Wassall, Warwick. CV35

Mr Hodgkinson, Rugby. CV21

Job well done. Arrived on time. Oven as good as new. Would recommend to anyone.

Mr Hodgkinson, Rugby. CV21

Mrs Hedges, Rugby. CV23

I am so pleased with my beautiful clean oven. Very efficient cleaning and pleasant oven cleaner. All in all a wonderful job carried out.

Mrs Hedges, Rugby. CV23

Mr Vaughan, Rugby. CV21

Extremely professional service was provided. Very friendly technician, well turned out, very good work attitude and an excellent result. Will be recommending to all my family and friends. Extremely happy with the outcome. Thanks a lot.

Mr Vaughan, Rugby. CV21

Mrs James, Stratford Upon Avon. CV37

Best thing since sliced bread. ”Happy Days”.

Mrs James, Stratford Upon Avon. CV37

Mr Kruze, Leek Wootton. CV35

Very pleased with the service and the results. Courteous and prompt service delivered on time. Our 5 year old ovens now look like new after a very thorough and effective cleaning process. Will certainly use OVENU again in the future – very good value for money and a job well done.

Mr Kruze, Leek Wootton. CV35

Mrs Wilkinson, Bubbenhall. CV8

Delighted with the results – would highly recommend!

Mrs Wilkinson, Bubbenhall. CV8

Mrs Dunn, Rugby. CV22

Thank you for the service – BRILLIANT. On time, thoroughly professional and a wonderful clean. I couldn’t believe that my oven could look new after having it so long! Thank you.

Mrs Dunn, Rugby. CV22

Mrs Baynton, Rugby. CV22

Fantastic service, very friendly and helpful. I now have an amazing sparkly oven, who would of thought it looks like a new oven now. Thank you very much and I would recommend.

Mrs Baynton, Rugby. CV22

Mrs Easton, Rugby. CV23

Brilliant job, now looks like a brand new oven.

Mrs Easton, Rugby. CV23

Ms Jones, Southam. CV47

Brilliant. My oven looks like new. Left my kitchen clean too. Would recommend to any one and will do to all my friends.

Ms Jones, Southam. CV47

Susan Fuller, Kilsby. CV23

I am really pleased with the results of my oven clean. I didn’t think it would come up clean again, it looks brand new again. I will be having it done again next year.

Susan Fuller, Kilsby. CV23

Mrs Craddock, Rugby. CV22

Really lovely couple. Absolutely thrilled with results. Oven looks brand new. Would definitely recommend.

Mrs Craddock, Rugby. CV22

Mrs Castle, Rugby. CV22

Excellent service from start to finish. Responding quickly to my initial enquiry. My oven looks cleaner than new, wonderful!Dave and his partner were friendly, very efficient, did a great job and left no mess and no toxic smells. Fantastic. I will use them again and recommend them to friends.

Mrs Castle, Rugby. CV22

Mrs Pearce, Stratford-Upon-Avon. CV37

Thank you for a fantastic job! No mess either! It’s like having a new oven. Will definitely recommend you to my friends.

Mrs Pearce, Stratford-Upon-Avon. CV37

Mrs. S. Mulcahy. Crick. NN6

An absolutely fantastic job. Really professional and lovely people. Thank you so much.

Mrs. S. Mulcahy. Crick. NN6

Mrs Smith, Rugby. CV22

Excellent service, job done. Will definitely recommend. Thank you!

Mrs Smith, Rugby. CV22

Mrs Hollands, Easenhall. CV23

I am absolutely delighted with the work done on my oven. It looks like new! Dave was efficient and professional – cannot recommend the service enough. A super job!

Mrs Hollands, Easenhall. CV23

Mrs Busfield, Rugby. CV23

Dave and his wife, Helen made a very good job of cleaning mine and my daughters ovens. They were pleasant and cheerful and worked really hard to achieve a wonderful result. I shall recommend them to my friends and certainly use this company again.

Mrs Busfield, Rugby. CV23

Mrs Varney, Stratford-Upon-Avon. CV37

I just want to say a big thank you for the marvellous job you did on my Range. It genuinely hasn’t looked that good from the day I bought it. You arrived on time and were very professional. I won’t hesitate in recommending you. You are worth every penny. Thanks again.

Mrs Varney, Stratford-Upon-Avon. CV37

Ann Cronin, Stratford. CV37

We’ve got a brand new oven! Absolutely fantastic. Dave, thank you so much the oven is pristine. It might even encourage my husband to start cooking. Highly recommended to all our friends.

Ann Cronin, Stratford. CV37

Mrs Young, Rugby. CV22

Wow! I can actually see the food in my oven now! 10 year old cooker looks almost new. Really pleased.

Mrs Young, Rugby. CV22

Mrs Norris, Rugby. CV21

Really pleased with my oven that now looks like new. Excellent job.

Mrs Norris, Rugby. CV21

Bob Stroud, Lower Quinton. CV37

It’s like having a new oven! Excellent service and a great job. Many thanks.

Bob Stroud, Lower Quinton. CV37

Mrs Brown, Rugby. CV23

Dave has been cleaning my oven for a number of years. He performs miracles every time. There is no hard sell and I gladly book my next clean before he leaves. What would I do without him?

Mrs Brown, Rugby. CV23

Mrs Hill, Kilsby. CV23

It’s wonderful! I feel as if I have a new cooker. I will hardly be able to use it because I will spoil the shine. Thank you very much.

Mrs Hill, Kilsby. CV23

Ms Clapham, Rugby. CV21

The best £80 I have spent in a long time! my 6 year old looks brand new again and I am very impressed. Fantastic service and fantastic result. I would have no hesitation in booking with Dave again. Thank you.

Ms Clapham, Rugby. CV21

Mr & Mrs Jeffs, Brinklow,. CV23

After reading a recommendation by Mrs Shirley Lee I decided to ring OVENU. Dave came and cleaned a very dirty oven and microwave. The results, everything looks like new. Brilliant! ‘over the moon’!

Mr & Mrs Jeffs, Brinklow,. CV23

Mr Walsh, Rugby. CV22

First time using Dave and his service. He was clean, tidy and performed an excellent job. Would use him again and recommend him to all our friends and family.

Mr Walsh, Rugby. CV22

Mrs Watts, Rugby. CV23

Perfect job, excellent service and results. Will use again and will recommend to family and friends.

Mrs Watts, Rugby. CV23

Mrs Symes, Coventry. CV8

So pleased, wonderful job. Looks like a new oven.

Mrs Symes, Coventry. CV8

Mr Dodd, Rugby. CV23

Thank you to OVENU and to Dave for a terrific job. The oven and microwave look like new again. I’d definitely recommend OVENU to anyone.

Mr Dodd, Rugby. CV23

Mrs Radbourne, Rugby. CV23

Dave arrived on time which was great. He was pleasant and efficient and has left me with a cooker looking like a new one. I would recommend him to anyone without any reserves. Thank you for a great job!

Mrs Radbourne, Rugby. CV23

Di Smith, Stratford-upon-Avon. CV37

I can’t thank you enough for my wonderful ‘new’ oven…you worked so hard…it is absolutely brilliant…tonight as I cook supper I am trying very hard not to leave any debris!! I have coated the black bits with extra virgin oil…but fear my untidy cooking will inevitably result in marking your pristine handywork…however, I am can crack on regardless knowing that you will be back here next year to restore to glory yet again!! I shall sing your praises to all and hope more business will result.

Di Smith, Stratford-upon-Avon. CV37

Mrs Dougherty, Warwick. CV34

I am absolutely delighted that my Rangemaster cooker looks ‘brand new’. It has come up so clean. Helen worked very hard and I shall be recommending her to all family and friends. Thank you for your excellent service.

Mrs Dougherty, Warwick. CV34

Mrs Page, Rugby. CV22

The oven looks brilliant – I’m not going to use it. Helen worked really hard and I wish her every success for her new business.

Mrs Page, Rugby. CV22

Mrs Shipp, Rugby. CV23

Very pleased with the service given. Dave was prompt, polite and very efficient, giving good helpful advice. The oven looks like new!

Mrs Shipp, Rugby. CV23

Louise Leaf, Kenilworth. CV8

I would like to thank Helen from Rugby for doing such an amazing job and thank her for her professionalism and outstanding results. Thanks OVENU.

Louise Leaf, Kenilworth. CV8

Mr Tarrant, Rugby. CV22

A remarkable change from a well used oven to a new oven!! Highly recommended.

Mr Tarrant, Rugby. CV22

Mrs White, Nuneaton. CV10

Very good and friendly service. Value for money.

Mrs White, Nuneaton. CV10

Mrs Beatty, Shipston On Stour. CV36

Quiet, odourless, eco friendly clean. As good as new, and as I cook every day – notice a big difference in the efficiently of the appliances.

Mrs Beatty, Shipston On Stour. CV36

Lynda Dobson, Rugby. CV22

Fantastic job – just like a new oven. Wish I had this done years ago. Professional job – Dave is very helpful and left my kitchen clean and tidy. Highly recommended.

Lynda Dobson, Rugby. CV22

Mrs Passemard, Rugby. CV23

Thank you for doing a great job. Very friendly, pleasant, good service. Kept place tidy and cleaned up afterwards. Would highly recommend and use again.

Mrs Passemard, Rugby. CV23

Mrs Beebee, Rugby. CV22

Absolutely brilliant. Lovely lady. Cannot believe the difference. Money well spent. Thoroughly recommended.

Mrs Beebee, Rugby. CV22

Mrs Forbes, Rugby. CV22

Reliable, professional and friendly service. Thanks to Dave my oven looks like new again. A service worth every penny!

Mrs Forbes, Rugby. CV22

Mrs Stuchbury, Rugby. CV22

I am delighted with my ‘new’ oven. Dave was helpful, knowledgeable and very friendly. Would recommend him highly.

Mrs Stuchbury, Rugby. CV22

Mrs. Hartfield, Rugby. CV23

Dave from Ovenu (Rugby) recently cleaned what can only be described as my ‘disgraceful’ oven! Heaven knows how I had managed to get stuff burnt onto the grill bars but I had and it was all a mess. Dave arrived punctually, with OvenU logos on his van & clothes, put sheets down in the kitchen so as not to make a mess and did a fantastic job. By the end of the 2 hours or so, my main oven and smaller oven above were absolutely sparkly clean, exactly like when it was purchased 8 years ago! He took the door off, cleaned the glass etc and all the shelves inside and it all looks just like new. I can’t recommend OvenU highly enough for a superb all round offering. The only problem now is that I don’t want to use it and get it dirty again!

Mrs. Hartfield, Rugby. CV23

Jenny Sinfield, Church Lawford. CV

I was the lucky winner of having my oven cleaned for free. Anyone who has had  to clean their oven will know what a delightful chore that can be, particularly if you keep putting the job off. I want to say how pleased I am with OVENU (Rugby) for making my oven sparkle again. It really looks as good as new, although it is at least 10 years old. Dave turned up on time, got on with the work and was a pleasure to have around. Thank you very much OVENU (Rugby)

Jenny Sinfield, Church Lawford. CV

Mrs Parfitt, Warwickshire. CV35

Fantastic job undertaken by Dave. Range looks brand new! Even fixed one of the gas rings that presumably’ hard to fix’ and saved me money. Will definitely recommend. Thank you.

Mrs Parfitt, Warwickshire. CV35

Mrs Hicks, Warwickshire. CV35

An absolutely wonderful job. I never envisaged that my 16 year old ovens could look so good. Your representative never stopped working the whole time here and was a very pleasant and friendly man. No hesitation in recommending you to anyone – and asking you back again.

Mrs Hicks, Warwickshire. CV35

Mrs Rumhe, Upper Tysoe. CV35

What a wonderful service. Dave was extremely polite and nice. My oven looks new.

Mrs Rumhe, Upper Tysoe. CV35

Mr Howe, Rugby. CV22

We had a very dirty oven which has now come up as nearly new. We are very happy and Dave was a charming presence throughout.

Mr Howe, Rugby. CV22

Mr Brennan, Coventry. CV5

An absolutely brilliant service carried out with true professionalism and courtesy. We will recommend this company to others whenever someone needs a superb clean. Many thanks.

Mr Brennan, Coventry. CV5

Miss Thorpe, Crawston. CV22

Wow!! Looks like new, fabulous job. Very friendly. Would be happy to use OVENU again and again. Many thanks.

Miss Thorpe, Crawston. CV22

Mrs Crystal Jones, Rugby. CV21

Thank you very much, you have done a wonderful job.It’s not my oven it’s too clean!! Will recommend you to everybody. Thanks again.

Mrs Crystal Jones, Rugby. CV21

Miss Blair, Hatton. CV35

Cannot believe the amazing difference that Dave has made to our oven – I definitely thought we would have to get a new one, but now it is like having a new oven (for a tiny fraction of the cost!). We will be recommending to everyone we know!

Miss Blair, Hatton. CV35

Mrs Muller, Leamington Spa. CV31

Fantastic results. Made our oven look brand new in a couple of hours. Highly recommended. Many thanks Dave.

Mrs Muller, Leamington Spa. CV31

Mr Hicks, Rugby. CV21

Quick response to enquiry and completed job within a matter of days. Excellent result and carried out in a professional and friendly manner. Would recommend and certainly use again.

Mr Hicks, Rugby. CV21

Mrs Cooper, Rugby. CV21

Horrible job for me to do but, very well done by Dave. Very efficient and clean worker. I will recommend to friends and family.

Mrs Cooper, Rugby. CV21

Mrs Laura Smithers, Barford. CV35

Amazing!! The oven looks brand new. Fabulous service which was really quick for the service received. I’ll most certainly recommend to everyone. Fabulous.

Mrs Laura Smithers, Barford. CV35

Mrs Marshall, Rugby. CV22

I would just like to say how impressed I was with the service provided by Helen and Dave of OVENU (Rugby). The after care was quick and efficient and much appreciated. I would recommend them to everyone.

Mrs Marshall, Rugby. CV22

Mrs McCarthy, Rugby. CV21

WOW! My oven looks amazing – like brand new. I was impressed with the results and will be recommending OVENU to all my friends. Helen was very professional and has done a fantastic job. Many thanks.

Mrs McCarthy, Rugby. CV21

Mrs Somerville, Warwick. CV35

Excellent workmanship. Oven and hob back to showroom condition.

Mrs Somerville, Warwick. CV35

Mrs. Debbie Olner, Bilton. CV22

Your service was first class. We were totally impressed at how fantastic our oven looked. It was like new. Helen worked very hard and was very professional. We would whole heartedly recommend this service. Worth every penny.

Mrs. Debbie Olner, Bilton. CV22

Mrs J. A, Rugby. CV21

Thoroughly recommend Dave and Helen! Fantastic job – it’s like having a brand new oven!! You wont be dissapointed

Mrs J. A, Rugby. CV21

Mrs Ward, Rugby. CV23

I would definitely use this service again. Our 12 year old Rangemaster looks like new. Very professional service. Thank you.

Mrs Ward, Rugby. CV23

Mrs Bridgens, Rugby. CV23

Having a large family (6 teenagers) means that my oven is very well utilised! The result is that I have spent many hours and a fair bit of money using off the shelf products in an attempt to keep it clean. Not any more – the level of service and cleanliness achieved by using OVENU (Rugby) is exceptional- the best is worthwhile when compared against the time,effort, materials and results achieved at home. Highly recommended.

Mrs Bridgens, Rugby. CV23

Charlotte Thompson, Rugby. CV22

Wow, oven has not been that shiny since I moved in. Lovely couple to deal with. Highly recommended. Thank you.

Charlotte Thompson, Rugby. CV22

Mr Capewell, Rugby. CV21

Great service. Cooker looks like new. Came back after first visit to make sure everything was working OK.

Mr Capewell, Rugby. CV21

Elaine Ward, Rugby. CV23

Thank you so much for a brilliant job. I put off cleaning my cooker for so long I was embarrassed!! In you came, professional in your approach, very courteous, you didn’t make me feel guilty!! Now it is shining like new. I am so impressed!! Highly recommending your services!! Thank you!!

Elaine Ward, Rugby. CV23

Maggie Varnish, Rugby. CV22

I just wanted to say thank you for cleaning my oven. You did a great job. Sadly I have to use it!! Thanks again.

Maggie Varnish, Rugby. CV22

Mr Vale-Humphreys, Stratford. CV37

Dave came by appointment and we chatted why he got under way with our oven clean. Even though our cooker was not too bad, the difference in appearance is outstanding. I must say it has been a pleasure to sit and watch Dave at work doing the job in a conscientious way thus giving my family, wife especially, a new oven…as new! Thanks Dave.

Mr Vale-Humphreys, Stratford. CV37

E. Costello, Rugby. CV22

I have never seen my oven look so clean! Brilliant. Many thanks.

E. Costello, Rugby. CV22

Lisa McConnell, Rugby. CV22

A prompt, efficient and excellent service. My oven looks brand new and you would not know that Dave had been in the house. He left everything immaculate. Dave had a pleasant attitude and manner and did an excellent job. Thank you Dave.

Lisa McConnell, Rugby. CV22

Mrs Diggins, Wellsbourne. CV35

You are the quickest and cleanest way to clean my oven.

Mrs Diggins, Wellsbourne. CV35

Elizabeth Inns, Rugby. CV22

Fantastic job and very happy with the work done-jolly person in Helen and will definitely have her back and will tell friends about services to me.

Elizabeth Inns, Rugby. CV22

Mrs Hasson, Rugby. CV23

Delighted with my oven! Many thanks and Merry Christmas to you.

Mrs Hasson, Rugby. CV23

Mrs Melville, Warwick. CV34

I am absolutely delighted by ‘new found freedom’ from oven cleaning. I discovered OVENU several years ago and am totally amazed at my finished oven every time.

Mrs Melville, Warwick. CV34

Jenny & Jim Smith, Rugby. CV22

We have just had our ovens cleaned for the first time and found Dave very friendly, and he explained to us all he was doing, making us feel very comfortable. Our oven is now so clean we just want to keep it on show, but we will have to use it. We know Dave is only a phone call away and we shall certainly use his services again.

Jenny & Jim Smith, Rugby. CV22

Nicola, Rugby. CV21

Very professional and competent service delivered by a friendly engineer. Would recommend this service greatly.

Nicola, Rugby. CV21

Sharon Smith, Rugby. CV21

Brilliant, fab results! It looks brand new. Fabulous service, polite and extremely hard working. Thank you OVENU.

Sharon Smith, Rugby. CV21

Chris, Rugby. CV23

Very professional, punctual and friendly. Good job done!!

Chris, Rugby. CV23

Mrs Mainwaring, Rugby. CV22

Wow! It’s like a new oven. Thanks!

Mrs Mainwaring, Rugby. CV22

Mrs Bloomfield, Warwick. CV34

Dave has worked really hard whilst he has been here and given me a beautifully clean oven.

Mrs Bloomfield, Warwick. CV34

Mrs Fox, Gaydon. CV35

I am very happy with the work that Helen has done. She is very thorough and has made my oven (1980’s + model) look and function as good as new.

Mrs Fox, Gaydon. CV35

Wendy Carr, Rugby. CV22

Thank you for a wonderful job. My oven has never been as clean except for the day we moved into the house. Helen was really helpful and friendly.

Wendy Carr, Rugby. CV22

Mrs Reading, Leamington. CV31

For the past 3 years I have had my oven cleaned and I am very pleased and satisfied. An excellent job done again.

Mrs Reading, Leamington. CV31

Cathryn Macleod, Warwick. CV34

Seven years of filth just disappeared! Thank you.

Cathryn Macleod, Warwick. CV34

Mr Ward, Rugby. CV23

Great professional service. Very friendly. Brilliant oven clean. Looks brand new again.

Mr Ward, Rugby. CV23

Mrs Stephenson, Rugby. CV22

Polite and efficient team, saved us a back ache. Result, sparkling clean and fresh oven.

Mrs Stephenson, Rugby. CV22

Ian Glass, Leamington. V+CV32

Excellent job. The oven looks like new again.

Ian Glass, Leamington. V+CV32

Karen, Coventry. CV2

Big thank you to Dave who has done a fantastic job of cleaning my oven which now looks like new. I will be recommending you to friends and family. Thanks again for a fantastic job.

Karen, Coventry. CV2

Ceri Knott, Rugby. CV22

Fantastic job, friendly service…..I’ll never have to clean an oven again!

Ceri Knott, Rugby. CV22

Mrs. Buchanan, Shipston-on-Stour. CV36

Excellent service and very helpful advice.

Mrs. Buchanan, Shipston-on-Stour. CV36

Jo Wood, Whitnash. CV34

A super service, my oven is like new.

Jo Wood, Whitnash. CV34

Adele Dunn, Rugby. CV22

Thank you so much for the ‘clean’. It now means I have to do some cooking! A very worthwhile service – the oven looks as good as new. Thanks Dave.

Adele Dunn, Rugby. CV22

Mrs Hammond, Rugby. CV22

Excellent service, looks like new. Will recommend to everyone.

Mrs Hammond, Rugby. CV22

Jackie Daniel, Rugby. CV22

Can you come back every week?

Jackie Daniel, Rugby. CV22

Adrian Elson, Rugby. CV22

Dave Simmonds came to clean our oven and he was excellent. Punctual, efficient with an attention to detail and quality. Along with his friendly and interesting character – I would and will recommend him to anyone. Thanks again.

Adrian Elson, Rugby. CV22

Susan Hussey, Rugby. CV23

Thank you for a beautifully clean oven. As a busy mother of 3 it is a job I despise and avoid. Within 2 hours my oven was as good as new and even the light has been replaced, so now I can see my lovely clean oven. Money well spent.

Susan Hussey, Rugby. CV23

Alf Sperring, Rugby. CV22

Dave has done another excellent job for me – my oven looks brand new again. Many thanks to him.

Alf Sperring, Rugby. CV22

Dave Porter, Rugby. CV21

Was very impressed with the job Dave arrived on time, kept all areas clean and tidy. Left oven sparkling. Will definitely be using his services again.

Dave Porter, Rugby. CV21

Vanessa Wilks, Rugby. CV21

I am absolutely delighted with my newly cleaned oven – it is amazing and looks brand new.

Vanessa Wilks, Rugby. CV21

Mrs Edwina Mohtady, Rugby. CV22

Dave Simmonds has just cleaned my oven for the second time and as usual I am delighted with the results. A very professional, friendly service and an oven that looks like new.

Mrs Edwina Mohtady, Rugby. CV22

Mr Riley. CV22

We have used OVENU 4 or 5 times now and we end up with an oven looking like new. We would strongly recommend them.

Mr Riley. CV22

Rob. CV22

Dave provided a professional service. He arrived at the time agreed, he kept the area clean and our oven looks as good as new, if not better. Thank you!

Rob. CV22

Gill. CV21

Very efficient and cheerful, knew what we required – now have sparkly new oven.

Gill. CV21

Richard. CV22

Service was fine. Friendly, on time and did a good job. Thank you.

Richard. CV22

Lynda.CV22

I have used OVENU for a few years now and am more than satisfied. They do a professional job and leave no mess afterwards and my cooker looks like new again!

Lynda.CV22

Mr Stuart Hallahan. CV22

Fantastic service. Prompt and efficient. The oven looks like new! Amazing! Can’t recommend OVENU.co.uk highly enough.

Mr Stuart Hallahan. CV22

Pam. CV22

Great service, thank you. Very pleasant and helpful. Oven looks sparkling and shall definitely use again. Saves Mum’s a lot of time and effort. A horrid job! Thanks again for your time and expertise.

Pam. CV22

Liz. CV8

Fantastic. Looks like new. Oven will keep cleaner. Oven trays and shelves easier to maintain/ wash after use.

Liz. CV8

Annie.CV34

I am delighted with the result – after 12 years of serious cooking, my oven looks pretty much new now. Thank you.

Annie.CV34

Sue Leng. CV47

Very pleased with the job, thanks. It’s nice to have my Aga looking cared for again.

Sue Leng. CV47

Margaret. CV23

Dave was prompt, polite and cheerful – and my oven was terrible! However, this didn’t daunt him as he set to with a will. Such a hard worker and I’d joked on the phone that I didn’t care how he did it as long as the oven was cleaned at the end of it – I suggested whistling Dixie and waving a magic wand but it involved a lot of elbow grease and I am converted and absolutely impressed. I will be recommending Dave.

Margaret. CV23

Mrs. Alison Harper. CV12

What an amazing job Dave Simmonds has done on our oven. It literally looks like new, to be honest it might even look better than brand new!! If you hate cleaning the oven as much as we do then you should seriously contact OVENU, it’s worth every penny and we will definitely be recommending the service to friends. Thanks Dave.

Mrs. Alison Harper. CV12

Jenny Cook. CV22

This date is the highlight of my culinary year. I set a visit from a smashing man who regenerates my cooker and leaves it sparkling like new. It’s worth every penny. A wonderful service, thank you Dave Simmonds.

Jenny Cook. CV22

Nikki Kennedy. CV37

Amazing service. Friendly and efficient. Incredible results – my oven looks brand new! Will definitely use regularly and would recommend 100%. Thank you.

Nikki Kennedy. CV37

John Bower. CV32

I was very pleased with Dave Simmonds’s work. He responded to my initial enquiry very promptly. Discussed my requirements and arrived on time on the day of the appointment. The oven looked fantastic after he’d worked on it and i wouldn’t hesitate to use Dave again.

John Bower. CV32

Jane Lee, Rugby. CV23

Efficient and prompt contact service, responded to answer message quickly, appointment made within 3 weeks. Pleasant and efficient salesman. Willing to make comments on state  of cooker and advise. Good end result!

Jane Lee, Rugby. CV23

Ms. Lesley Pond, Rugby. CV21

Prompt arrival, clean whilst working, very polite, great job. I feel like I have a brand new oven and hob. Thank you!

Ms. Lesley Pond, Rugby. CV21

Mrs. Katie towers, Braunston. NN11

What a fantastic clean! I have paid to have my oven cleaned before and it doesn’t compare. The gentleman was very friendly, prompt and tidy. He spent a long time (above and beyond) and I would book him time and time again! Thank you!!

Mrs. Katie towers, Braunston. NN11

Mrs. B. Offiler, Warwick. CV35

I am delighted with my oven which I thought was ready for the scrap heap, but is now as good as new again. Thank you Dave.

Mrs. B. Offiler, Warwick. CV35

Jayne Brooke, Kenilworth. CV8

This is the third time I have used OVENU and I am just as delighted as I was the first time!

Jayne Brooke, Kenilworth. CV8

Version 1.3

Maintaining your privacy and your trust is very important to us. We strive to be especially clear on how we use your personal information, if and when we collect it, and on the ways in which we can work together to protect your privacy.

This document is for compliance with the UK Data Protection & Privacy legislation and the Applied GDPR (General Data Protection Regulation) also known as Regulation (EU)2016/679

This Privacy Policy explains the:

  • Identity and contact information of the data controller
  • Legitimate interests of the data controller or third party
  • Purpose of the processing and the lawful basis for the processing
  • Categories of personal data to be processed
  • Details of whether personal data came from direct or indirect sources
  • Recipients or categories of recipients of the personal data
  • Details of data transfers to a third country and safeguards
  • Length of time personal data is processed and any criteria used to establish the length of time the data is processed
  • Data Subject’s Rights (Your rights)
  • Right to complain to the supervisory authority/regulator
  • Details of any part of a statutory or contractual requirement and possible consequences of failing to provide the personal data
  • The existence of any automated decision making, including profiling and information about how decisions are made

What products and services are covered by this policy?

This Privacy Policy applies to the information that we may obtain from you through your use of our website(s), from your direct contact with our franchisees or a call handling centre, collectively called the “Services”. If you have any questions or need more information about these Services, please contact us at the email address in the section below.

Data Controller

For the purposes of the data protection & privacy legislation the Data Controller is:- Ovenu Franchising Limited (abbreviated to ‘we’ and/or ‘us’ throughout this notice)

Ovenu Franchising Limited is a Company Registered in England & Wales under Registration Number 3751822.

We are also registered at the Information Commissioner’s Office No.ZA225575

To contact us, please write to us at our Trading Address; Unit 3, Station Industrial Estate, Oxford Road, Wokingham Berkshire. RG41 2YQ or use Email: privacypolicyinformation@ovenu.co.uk

We will use the information we collect for a variety of purposes, including to:

  • Make our Services work for you;
  • Provide, operate, maintain, improve, personalise, and promote our Services;
  • Develop new products, services, features, and functionality;
  • Process and complete transactions, and send you related information, including purchase confirmations and invoices;
  • Communicate with you, including responding to your comments, questions, and requests; providing customer service and support;
  • Providing you with information about services, transmitting technical notices, updates, security alerts, administrative messages, and occasional marketing messages;
  • Providing other news or information about us;
  • Monitor and analyse trends, usage, and activities in connection with our Services;
  • Investigate and prevent fraudulent transactions, unauthorised access to our Services and other illegal activities

We only process personal data on a legitimate interest basis that such processing is necessary in order to enter into or perform a contract for our service(s) or provide further information about our franchise opportunities and/or;

We and our franchisees will legitimately process data to confirm any and all bookings made in keeping with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and/or;

We and our franchisees will process data to supply you with accurately prepared and costed quotations prior to commencing works based on information you provide us with either verbally or via our website contact forms.

Providing further information about our franchised business opportunity is often supplied over a number of communications and there is always the option to unsubscribe at any time to stop receiving further information electronically. To stop receiving communications via any other media (by post for example), you can request this in writing to our Trading Address above.

All of the above is processed on the basis we have a legitimate interest which is not overridden by the rights or freedoms of the affected data subjects.

Categories of personal data and Sources

What information do we collect from you, and how is it used?

Direct:

You can visit our website without telling us who you are and without revealing any personal information about yourself. To provide full service however, we will most often need to collect some personal information. For instance, we collect information about you when you request a quotation or details of our franchise opportunity. The types of Information we collect may include email address, country of residence, your name, postal address and phone number.

We do not collect or process sensitive/special categories of personal data, nor facilitate processing personal data of data subjects under the age of consent (children).

Indirect:

From cookies: We may also collect “cookie” information that we may save to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customise our Services and your experience; to allow you to access and use our Services ; to log visits and to understand which areas and features of the Services are most popular. We may also associate the information we store in cookies with personal information you submit while using our Services. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Services.

For specific information on cookies, please refer to Aboutcookies.org

Logs: We may record certain information and store it in log files when you interact with our Services. This information may include Internet protocol (IP) or other device addresses or ID numbers as well as browser type, Internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, your mobile carrier and system configuration information.

Analytics: We and our analytics providers also collect and store analytics information when you use our Services to help us improve our Services. We make sure this data is anonymous by not connecting any analytics data to personally identifiable data such as a name, email address, physical address or phone number.

How might we share information?

We are not in the business of renting or selling your personal information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we will share your personal information with third party data processors, as set out below:

The Ovenu business is run and operated as a Business Format Franchise under franchise agreement between Ovenu Franchising Limited and our franchisees.

Our appointed franchisees process data in accordance with our Internal Privacy Policy stipulations and in accordance with the Terms of their Franchise Agreement with us.

Newsletter Service: We use a commercial application to facilitate our newsletter service and there is the opportunity to unsubscribe on each & every item.

Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your information (including your personal information) to a third party if:

  • We believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request
  • To protect the security or integrity of our products and services
  • To protect our property, rights, and safety and that of our customers or the public from harm or illegal activities
  • To respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person; or
  • To investigate and defend ourselves against any third-party claims or allegations.

Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another person or company. And for clarity, this may include the change in proprietorship of a franchise territory. We will notify you of such a change in ownership or transfer of assets by posting a notice on our website and/or email as part of our contractual obligation to you.

Data Transfers

The data controller does not transfer personal data outside of the United Kingdom or European Union. The data controller has ensured that adequate safeguards are in place with data processors acting on its behalf.

How long will we keep the personal data?

Retaining some data may be subject to a statutory retention period and this must be adhered to, (to keep certain data for a minimum period of time). This may include personal data (name, address, contact details), but on expiry of such statutory requirement, such data will be destroyed securely. Where possible any personally identifiable data will be anonymised or pseudonymised.

Your information we use for occasional marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. Our backup routine keeps data for a rolling 30 day period after which time the data is removed from all systems.

Statutory or other requirements

We do not process personal data in respect of any statutory requirement nor require personal data to be supplied as part of any contractual agreement other than the franchise agreement with our franchisees however, in respect of the controller’s services, certain communications may not be possible without such personal data being supplied, for example an email to furnish you with updates information etc. or an address to fulfil an order.

Profiling and Automated Decision Making

No profiling or automatic decision making processes are undertaken by us in respect of any personal data processing activities.

Your rights

Your fundamental rights as a Data Subject are:

  1. The right to be informed
  2. The right of access
  3. The right of rectification
  4. The right of erasure (often known as the right to be forgotten)
  5. The right to prevent processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automatic decision making and profiling

Under the right of access (2), you have the right to obtain:-

– confirmation that your data is being processed;

– access to your personal data; and

– other supplementary information

So that you are aware of and can verify the lawfulness of the processing, your right to access can be exercised by contacting the data controller as above.

Not all fundamental rights are absolute.

Your right to complain to the supervisory authority/regulator

You have the right to complain about organisations processing your personal data.  You can exercise this right by contacting the supervisory authority of the data controller as follows:-

Head office

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

We regularly review and, where necessary, update our privacy information. If we plan to use personal data for a new purpose, we’ll update our privacy information and communicate the changes to individuals before starting any new processing.